Privacy policy

Privacy Policy

This page explains how Beijing Shufan Xingyuan Technology Co., Ltd. handles personal information in connection with LOMQERE and lomqere.com.

Information Collected

Depending on your interactions with the store, information may include your name, contact details, billing and delivery addresses, order and transaction records, payment-related details handled by payment providers, customer-support messages, and device, browser, IP address, website-use, cookie, or similar technology data.

Purposes of Processing

We use information to operate the storefront, process purchases, arrange fulfillment and tracking, respond to support or return requests, communicate about orders, improve the site, detect misuse and fraud, meet recordkeeping and legal duties, and send marketing where permitted.

Payments and Cookies

Payment methods offered at checkout may be handled by the relevant payment provider; complete card details may be processed by that provider rather than stored by us. Cookies and comparable technologies support essential functions, preferences, site performance, and security. Browser controls may restrict cookies, although some store features may then be unavailable.

Service Providers and Disclosures

Information may be shared as needed with providers supporting ecommerce hosting, payments, fulfillment, delivery, fraud prevention, customer support, analytics, or applicable marketing. Information may also be disclosed in response to a valid legal requirement.

International Processing and Retention

Our customers, operations, and providers may be in different countries, so information may be handled outside your location subject to applicable requirements. We keep records as long as reasonably needed for orders, support, security, disputes, recordkeeping, and legal obligations.

Security and Your Choices

We use reasonable administrative and technical safeguards, but no electronic system can promise absolute security. Depending on where you live, you may have rights to access, correct, delete, or otherwise control personal information. Email service@lomqere.com to make a request; identity verification may be required.

Children, External Sites, and Updates

The store is intended for general retail customers and is not designed to intentionally collect children’s information in violation of applicable law. Other sites linked from ours have their own privacy practices. If this policy changes, the current text will be posted on this page.